Refund Policy

You may cancel your subscription at any time in your NexStrive account. Cancellation will take effect at the end of the current billing cycle.

Subscription fees are generally non-refundable. However, if you believe you have been charged in error or have extenuating circumstances, please contact our support team within 14 days of the charge.

We typically do not offer pro-rated refunds for partial months of service upon cancellation.

Payments at the chair and sponsor payments go to the salon, not to NexStyle. NexStyle does not hold this money and cannot refund it, so please ask the salon. Ending a sponsor campaign early does not refund the payment automatically.

If you have any questions about our Refund Policy, please contact us at [email protected].